KFC: Notation: My order was $*.** for a **.*I asked...
A KFC customer review by GetHuman user ~HILLJRBIGE@AOL.COPM from November 12th, 2017
Background on ~HILLJRBIGE@AOL.COPM's case
GetHuman: ~HILLJRBIGE@AOL.COPM - can you tell our other KFC customers when your case took place?
~HILLJRBIGE@AOL.COPM: Yeah. It was evening, on November 10th.
GetHuman: Did you reach out to KFC, and if so, how?
GetHuman: And which of these common KFC customer issues best describes the reason you wanted to talk to them?
(Shows ~HILLJRBIGE@AOL.COPM a list of common KFC problems)
~HILLJRBIGE@AOL.COPM: "Missing Delivery" was why I was trying to call.
~HILLJRBIGE@AOL.COPM's review of KFC customer service
GetHuman: So how would you sum up your experience for GetHuman's KFC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~HILLJRBIGE@AOL.COPM: Notation: My order was $*.** for a **.*I asked if I could get * breest, her answer was, "yes"...what she failed to inform me that there was a $*.** extra for * brests.* I do feel that the cashier SHOULD! by all means.."iform the customer of the extra $*.** rather than smile silly and say, "come back to see us". * The reason does not justify the aaumption--*TELL THE CUSTOMER AT THE ONSET OF THE ORDER!*..i TRUST YOU WILL MAKE THE NECESSARY AND FAIR ADJUSTMENT IN ALL OF YOUR ESTABLISHMENTS -KFC.
GetHuman: Let's quantify your experience contacting KFC. On a scale of 1 to 5, how easy is it go get help on a KFC problem?
~HILLJRBIGE@AOL.COPM: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~HILLJRBIGE@AOL.COPM: I'd give them a three out of five on communication.
GetHuman: And what about KFC's ability to quickly and effectively address your problem?
~HILLJRBIGE@AOL.COPM: For that I would say two out of five.
GetHuman: And finally- any advice for other KFC customers?
~HILLJRBIGE@AOL.COPM: Call them early in the day or late. Don't forget any personal or account information you might need for KFC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~HILLJRBIGE@AOL.COPM taken from his KFC customer service problem that occurred on November 10th, 2017.