KLM Royal Dutch Airlines: If you need any kind of reimbursement from KLM...
A KLM Royal Dutch Airlines customer review by GetHuman user ~Mom of World Traveler from November 17th, 2017
Background on ~Mom of World Traveler's case
GetHuman: ~Mom of World Traveler - can you tell our other KLM Royal Dutch Airlines customers when your case took place?
~Mom of World Traveler: Yeah. It was morning, on November 15th.
GetHuman: Did you reach out to KLM Royal Dutch Airlines, and if so, how?
GetHuman: And which of these common KLM Royal Dutch Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~Mom of World Traveler a list of common KLM Royal Dutch Airlines problems)
~Mom of World Traveler: "Cancel flight" was why I was trying to call.
~Mom of World Traveler's review of KLM Royal Dutch Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's KLM Royal Dutch Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mom of World Traveler: If you need any kind of reimbursement from KLM, this is NOT the phone number. You are reaching Delta with this number. Delta did give me ***.***.**** for KLM's Customer Care (my daughter was overcharged for her baggage with KLM). Good luck!
GetHuman: Let's quantify your experience contacting KLM Royal Dutch Airlines. On a scale of 1 to 5, how easy is it go get help on a KLM Royal Dutch Airlines problem?
~Mom of World Traveler: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mom of World Traveler: I'd give them a four out of five on communication.
GetHuman: And what about KLM Royal Dutch Airlines's ability to quickly and effectively address your problem?
~Mom of World Traveler: For that I would say one out of five.
GetHuman: And finally- any advice for other KLM Royal Dutch Airlines customers?
~Mom of World Traveler: Call them early in the day or late. Don't forget any personal or account information you might need for KLM Royal Dutch Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mom of World Traveler taken from his KLM Royal Dutch Airlines customer service problem that occurred on November 15th, 2017.