Kaiser Permanente - Maryland/Virginia: I was actually supprised. I got my records numb...
A Kaiser Permanente - Maryland/Virginia customer review by GetHuman user ~Dion1score from November 9th, 2017
Background on ~Dion1score's case
GetHuman: ~Dion1score - can you tell our other Kaiser Permanente - Maryland/Virginia customers when your case took place?
~Dion1score: Sure. It was evening, on October 30th.
GetHuman: Did you reach out to Kaiser Permanente - Maryland/Virginia, and if so, how?
GetHuman: And which of these common Kaiser Permanente - Maryland/Virginia customer issues best describes the reason you wanted to talk to them?
(Shows ~Dion1score a list of common Kaiser Permanente - Maryland/Virginia problems)
~Dion1score: "Coverage question" was why I was trying to call.
~Dion1score's review of Kaiser Permanente - Maryland/Virginia customer service
GetHuman: So how would you sum up your experience for GetHuman's Kaiser Permanente - Maryland/Virginia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dion1score: I was actually supprised. I got my records number to reset my password. as well as getting logged in to my acct easily. She gave me the web master support number to reset my pswd aswell.*Rarely I give a * out of *.
GetHuman: Let's quantify your experience contacting Kaiser Permanente - Maryland/Virginia. On a scale of 1 to 5, how easy is it go get help on a Kaiser Permanente - Maryland/Virginia problem?
~Dion1score: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dion1score: I'd give them a two out of five on communication.
GetHuman: And what about Kaiser Permanente - Maryland/Virginia's ability to quickly and effectively address your problem?
~Dion1score: For that I would say one out of five.
GetHuman: And finally- any advice for other Kaiser Permanente - Maryland/Virginia customers?
~Dion1score: Call them early in the day or late. Don't forget any personal or account information you might need for Kaiser Permanente - Maryland/Virginia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dion1score taken from his Kaiser Permanente - Maryland/Virginia customer service problem that occurred on October 30th, 2017.