Kansas Unemployment Information Center: Excellent customer service from Nicole. I did...

A Kansas Unemployment Information Center customer review by GetHuman user ~anonymous from November 17th, 2017

Background on ~anonymous's case

GetHuman: ~anonymous - can you tell our other Kansas Unemployment Information Center customers when your case took place?
~anonymous: Yeah. It was morning, on November 15th.
GetHuman: Did you reach out to Kansas Unemployment Information Center, and if so, how?
~anonymous: I used the 316-383-9947 number I found for on the GetHuman Kansas Unemployment Information Center customer phone number page I was on: Kansas Unemployment Information Center Customer Service Phone Number
GetHuman: And which of these common Kansas Unemployment Information Center customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous a list of common Kansas Unemployment Information Center problems)
~anonymous: "Claims" was why I was trying to call.

~anonymous's review of Kansas Unemployment Information Center customer service

GetHuman: So how would you sum up your experience for GetHuman's Kansas Unemployment Information Center customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous: Excellent customer service from Nicole. I did not wait at all. Once my information located, I was immediately connected to a human being. She was professional and very helpful.
GetHuman: Let's quantify your experience contacting Kansas Unemployment Information Center. On a scale of 1 to 5, how easy is it go get help on a Kansas Unemployment Information Center problem?
~anonymous: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous: I'd give them a two out of five on communication.
GetHuman: And what about Kansas Unemployment Information Center's ability to quickly and effectively address your problem?
~anonymous: For that I would say one out of five.
GetHuman: And finally- any advice for other Kansas Unemployment Information Center customers?
~anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Kansas Unemployment Information Center to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous taken from his Kansas Unemployment Information Center customer service problem that occurred on November 15th, 2017.

Kansas Unemployment Information Center

2.33 of 5 stars | 24 reviews

~anonymous's Kansas Unemployment Information Center Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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