Kansas Unemployment Information Center: The automated service did not allow me to hold...
A Kansas Unemployment Information Center customer review by GetHuman user ~I tried from November 28th, 2017
Background on ~I tried's case
GetHuman: ~I tried - can you tell our other Kansas Unemployment Information Center customers when your case took place?
~I tried: Yes. It was afternoon, on November 23rd.
GetHuman: Did you reach out to Kansas Unemployment Information Center, and if so, how?
GetHuman: And which of these common Kansas Unemployment Information Center customer issues best describes the reason you wanted to talk to them?
(Shows ~I tried a list of common Kansas Unemployment Information Center problems)
~I tried: "Missed payments" was why I was trying to call.
~I tried's review of Kansas Unemployment Information Center customer service
GetHuman: So how would you sum up your experience for GetHuman's Kansas Unemployment Information Center customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I tried: The automated service did not allow me to hold on the phone until a representative was available. It simply disconnected the call once I was informed that the call volume was high
GetHuman: Let's quantify your experience contacting Kansas Unemployment Information Center. On a scale of 1 to 5, how easy is it go get help on a Kansas Unemployment Information Center problem?
~I tried: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I tried: I'd give them a five out of five on communication.
GetHuman: And what about Kansas Unemployment Information Center's ability to quickly and effectively address your problem?
~I tried: For that I would say one out of five.
GetHuman: And finally- any advice for other Kansas Unemployment Information Center customers?
~I tried: Call them early in the day or late. Don't forget any personal or account information you might need for Kansas Unemployment Information Center to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I tried taken from his Kansas Unemployment Information Center customer service problem that occurred on November 23rd, 2017.