Keenfootwear.com: Bought a pair of Keen Work Boots in April...
A Keenfootwear.com customer review by GetHuman user ~fangotti from November 24th, 2017
Background on ~fangotti's case
GetHuman: ~fangotti - can you tell our other Keenfootwear.com customers when your case took place?
~fangotti: Yeah. It was afternoon, on November 16th.
GetHuman: Did you reach out to Keenfootwear.com, and if so, how?
GetHuman: And which of these common Keenfootwear.com customer issues best describes the reason you wanted to talk to them?
(Shows ~fangotti a list of common Keenfootwear.com problems)
~fangotti: "Complaint" was why I was trying to call.
~fangotti's review of Keenfootwear.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Keenfootwear.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fangotti: Bought a pair of Keen Work Boots in April ****. I contacted Keen and told them about the issues my husband was having with his work boots. After filling out their warranty we received a new pair of work boots. It is wonderful to find a company that stands behind their warranty. I would recommend their products to everyone. Your company is beyond fantastic and thank you very much. I will be ordering again from you again and will be telling everyone how great you are. You're number * in my book. Thank you very much.
GetHuman: Let's quantify your experience contacting Keenfootwear.com. On a scale of 1 to 5, how easy is it go get help on a Keenfootwear.com problem?
~fangotti: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fangotti: I'd give them a five out of five on communication.
GetHuman: And what about Keenfootwear.com's ability to quickly and effectively address your problem?
~fangotti: For that I would say three out of five.
GetHuman: And finally- any advice for other Keenfootwear.com customers?
~fangotti: Call them early in the day or late. Don't forget any personal or account information you might need for Keenfootwear.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fangotti taken from his Keenfootwear.com customer service problem that occurred on November 16th, 2017.
Keenfootwear.com
5.00 of 5 stars | 4 reviews
~fangotti's Keenfootwear.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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