Keenfootwear.com: I purchased *pairs of keen flip-flops, the blue...
A Keenfootwear.com customer review by GetHuman user ~michale from November 16th, 2017
Background on ~michale's case
GetHuman: ~michale - can you tell our other Keenfootwear.com customers when your case took place?
~michale: Yup. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Keenfootwear.com, and if so, how?
GetHuman: And which of these common Keenfootwear.com customer issues best describes the reason you wanted to talk to them?
(Shows ~michale a list of common Keenfootwear.com problems)
~michale: "Make a purchase" was why I was trying to call.
~michale's review of Keenfootwear.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Keenfootwear.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~michale: I purchased *pairs of keen flip-flops, the blue &gold are in great shape like they should be because I do not wear any of my shoes for long periods. I have *pairs now and I love your shoes but the black ones are horrible! I noticed that where they cross at the top the material has started to separate and crack and I've only had them for almost a year. The shoes otherwise look fine and it's just the left shoe. I pay good money for my shoes and this should not be happening? What can we do to fix this are you going to send out a new pair?
GetHuman: Let's quantify your experience contacting Keenfootwear.com. On a scale of 1 to 5, how easy is it go get help on a Keenfootwear.com problem?
~michale: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~michale: I'd give them a four out of five on communication.
GetHuman: And what about Keenfootwear.com's ability to quickly and effectively address your problem?
~michale: For that I would say three out of five.
GetHuman: And finally- any advice for other Keenfootwear.com customers?
~michale: Call them early in the day or late. Don't forget any personal or account information you might need for Keenfootwear.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~michale taken from his Keenfootwear.com customer service problem that occurred on November 13th, 2017.
Keenfootwear.com
5.00 of 5 stars | 4 reviews
~michale's Keenfootwear.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Keenfootwear.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Keenfootwear.com in any way.