Kentucky Department of Revenue: Got a hold of two or three different people, th...
A Kentucky Department of Revenue customer review by GetHuman user GetHuman-141829 from November 15th, 2017
Background on GetHuman-141829's case
GetHuman: GetHuman-141829 - can you tell our other Kentucky Department of Revenue customers when your case took place?
GetHuman-141829: Yes. It was afternoon, on November 13th.
GetHuman: Did you reach out to Kentucky Department of Revenue, and if so, how?
GetHuman: And which of these common Kentucky Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-141829 a list of common Kentucky Department of Revenue problems)
GetHuman-141829: "None of those really matches why I wanted to call Kentucky Department of Revenue that day." was why I was trying to call.
GetHuman-141829's review of Kentucky Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's Kentucky Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-141829: Got a hold of two or three different people, they would keep directing me to different departments. Then finally I was on hold for almost an hour and ** minutes. Still no answer. Been trying for weeks.
GetHuman: Let's quantify your experience contacting Kentucky Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Kentucky Department of Revenue problem?
GetHuman-141829: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-141829: I'd give them a five out of five on communication.
GetHuman: And what about Kentucky Department of Revenue's ability to quickly and effectively address your problem?
GetHuman-141829: For that I would say three out of five.
GetHuman: And finally- any advice for other Kentucky Department of Revenue customers?
GetHuman-141829: Call them early in the day or late. Don't forget any personal or account information you might need for Kentucky Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-141829 taken from his Kentucky Department of Revenue customer service problem that occurred on November 13th, 2017.