Kentucky Department of Revenue: It's been a month, my check hasn't been cashed...

A Kentucky Department of Revenue customer review by GetHuman user GetHuman-19844 from November 16th, 2017

Background on GetHuman-19844's case

GetHuman: GetHuman-19844 - can you tell our other Kentucky Department of Revenue customers when your case took place?
GetHuman-19844: Yes. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Kentucky Department of Revenue, and if so, how?
GetHuman-19844: I used the 502-564-4581 number I found for on the GetHuman Kentucky Department of Revenue customer phone number page I was on: Kentucky Department of Revenue Customer Service Phone Number
GetHuman: And which of these common Kentucky Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-19844 a list of common Kentucky Department of Revenue problems)
GetHuman-19844: "None of those really matches why I wanted to call Kentucky Department of Revenue that day." was why I was trying to call.

GetHuman-19844's review of Kentucky Department of Revenue customer service

GetHuman: So how would you sum up your experience for GetHuman's Kentucky Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-19844: It's been a month, my check hasn't been cashed, I was told it takes * to * weeks just to go through the mail. and there are no records. It seems this is criminally negligent.
GetHuman: Let's quantify your experience contacting Kentucky Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Kentucky Department of Revenue problem?
GetHuman-19844: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-19844: I'd give them a five out of five on communication.
GetHuman: And what about Kentucky Department of Revenue's ability to quickly and effectively address your problem?
GetHuman-19844: For that I would say five out of five.
GetHuman: And finally- any advice for other Kentucky Department of Revenue customers?
GetHuman-19844: Call them early in the day or late. Don't forget any personal or account information you might need for Kentucky Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-19844 taken from his Kentucky Department of Revenue customer service problem that occurred on November 14th, 2017.

Kentucky Department of Revenue

5.00 of 5 stars | 18 reviews

GetHuman-19844's Kentucky Department of Revenue Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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