Kenwood: Wow: An English speaking customer service agent...

A Kenwood customer review by GetHuman user GetHuman-435077 from November 16th, 2017

Background on GetHuman-435077's case

GetHuman: GetHuman-435077 - can you tell our other Kenwood customers when your case took place?
GetHuman-435077: Yeah. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Kenwood, and if so, how?
GetHuman-435077: I used the 800-536-9663 number I found for on the GetHuman Kenwood customer phone number page I was on: Kenwood Customer Service Phone Number
GetHuman: And which of these common Kenwood customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-435077 a list of common Kenwood problems)
GetHuman-435077: "Returns" was why I was trying to call.

GetHuman-435077's review of Kenwood customer service

GetHuman: So how would you sum up your experience for GetHuman's Kenwood customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-435077: Wow: An English speaking customer service agent!!** Unbelievable. We were done in about * minutes! I will put this into my phone permanently. THANKS.
GetHuman: Let's quantify your experience contacting Kenwood. On a scale of 1 to 5, how easy is it go get help on a Kenwood problem?
GetHuman-435077: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-435077: I'd give them a five out of five on communication.
GetHuman: And what about Kenwood's ability to quickly and effectively address your problem?
GetHuman-435077: For that I would say five out of five.
GetHuman: And finally- any advice for other Kenwood customers?
GetHuman-435077: Call them early in the day or late. Don't forget any personal or account information you might need for Kenwood to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-435077 taken from his Kenwood customer service problem that occurred on November 12th, 2017.

Kenwood

3.00 of 5 stars | 18 reviews

GetHuman-435077's Kenwood Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Kenwood, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Kenwood in any way.

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