Khan Academy: there isn't any contact information that works...
A Khan Academy customer review by GetHuman user ~sodisappointed from November 23rd, 2017
Background on ~sodisappointed's case
GetHuman: ~sodisappointed - can you tell our other Khan Academy customers when your case took place?
~sodisappointed: Yup. It was afternoon, on November 17th.
GetHuman: Did you reach out to Khan Academy, and if so, how?
GetHuman: And which of these common Khan Academy customer issues best describes the reason you wanted to talk to them?
(Shows ~sodisappointed a list of common Khan Academy problems)
~sodisappointed: "None of those really matches why I wanted to contact Khan Academy that day." was why I was trying to contact.
~sodisappointed's review of Khan Academy customer service
GetHuman: So how would you sum up your experience for GetHuman's Khan Academy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sodisappointed: there isn't any contact information that works. There aren't any answers to the community side of questions.
GetHuman: Let's quantify your experience contacting Khan Academy. On a scale of 1 to 5, how easy is it go get help on a Khan Academy problem?
~sodisappointed: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sodisappointed: I'd give them a one out of five on communication.
GetHuman: And what about Khan Academy's ability to quickly and effectively address your problem?
~sodisappointed: For that I would say two out of five.
GetHuman: And finally- any advice for other Khan Academy customers?
~sodisappointed: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Khan Academy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sodisappointed taken from his Khan Academy customer service problem that occurred on November 17th, 2017.
Khan Academy
1.00 of 5 stars | 4 reviews
~sodisappointed's Khan Academy Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars
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