Kingsizedirect.com: I was not able to put in the code for **% my or...
A Kingsizedirect.com customer review by GetHuman user ~GMA Marcia from November 27th, 2017
Background on ~GMA Marcia's case
GetHuman: ~GMA Marcia - can you tell our other Kingsizedirect.com customers when your case took place?
~GMA Marcia: Yup. It was morning, on November 20th.
GetHuman: Did you reach out to Kingsizedirect.com, and if so, how?
GetHuman: And which of these common Kingsizedirect.com customer issues best describes the reason you wanted to talk to them?
(Shows ~GMA Marcia a list of common Kingsizedirect.com problems)
~GMA Marcia: "Overcharge/Strange charge" was why I was trying to call.
~GMA Marcia's review of Kingsizedirect.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Kingsizedirect.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~GMA Marcia: I was not able to put in the code for **% my order online so the total due was incorrect. I called customer service right away and the representative took care of it immeidately. Great job
GetHuman: Let's quantify your experience contacting Kingsizedirect.com. On a scale of 1 to 5, how easy is it go get help on a Kingsizedirect.com problem?
~GMA Marcia: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~GMA Marcia: I'd give them a three out of five on communication.
GetHuman: And what about Kingsizedirect.com's ability to quickly and effectively address your problem?
~GMA Marcia: For that I would say five out of five.
GetHuman: And finally- any advice for other Kingsizedirect.com customers?
~GMA Marcia: Call them early in the day or late. Don't forget any personal or account information you might need for Kingsizedirect.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~GMA Marcia taken from his Kingsizedirect.com customer service problem that occurred on November 20th, 2017.
3.00 of 5 stars | 12 reviews
~GMA Marcia's Kingsizedirect.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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