Kingsizedirect.com: Rude and short. My problem is not resolved. I w...

A Kingsizedirect.com customer review by GetHuman user ~k38nurse from November 24th, 2017

Background on ~k38nurse's case

GetHuman: ~k38nurse - can you tell our other Kingsizedirect.com customers when your case took place?
~k38nurse: Yup. It was afternoon, on November 15th.
GetHuman: Did you reach out to Kingsizedirect.com, and if so, how?
~k38nurse: I used the 800-806-4152 number I found for on the GetHuman Kingsizedirect.com customer phone number page I was on: Kingsizedirect.com Customer Service Phone Number
GetHuman: And which of these common Kingsizedirect.com customer issues best describes the reason you wanted to talk to them?
(Shows ~k38nurse a list of common Kingsizedirect.com problems)
~k38nurse: "Returns" was why I was trying to call.

~k38nurse's review of Kingsizedirect.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Kingsizedirect.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~k38nurse: Rude and short. My problem is not resolved. I was told I was credited **....I spent over **. Never got an email or any communication saying they didn't have the size ordered.
GetHuman: Let's quantify your experience contacting Kingsizedirect.com. On a scale of 1 to 5, how easy is it go get help on a Kingsizedirect.com problem?
~k38nurse: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~k38nurse: I'd give them a four out of five on communication.
GetHuman: And what about Kingsizedirect.com's ability to quickly and effectively address your problem?
~k38nurse: For that I would say five out of five.
GetHuman: And finally- any advice for other Kingsizedirect.com customers?
~k38nurse: Call them early in the day or late. Don't forget any personal or account information you might need for Kingsizedirect.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~k38nurse taken from his Kingsizedirect.com customer service problem that occurred on November 15th, 2017.

Kingsizedirect.com

3.00 of 5 stars | 12 reviews

~k38nurse's Kingsizedirect.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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