Kiplinger Magazine: Called about combining a gift with an existing...
A Kiplinger Magazine customer review by GetHuman user GetHuman-321869 from November 14th, 2017
Background on GetHuman-321869's case
GetHuman: GetHuman-321869 - can you tell our other Kiplinger Magazine customers when your case took place?
GetHuman-321869: Yes. It was evening, on November 9th.
GetHuman: Did you reach out to Kiplinger Magazine, and if so, how?
GetHuman: And which of these common Kiplinger Magazine customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-321869 a list of common Kiplinger Magazine problems)
GetHuman-321869: "None of those really matches why I wanted to call Kiplinger Magazine that day." was why I was trying to call.
GetHuman-321869's review of Kiplinger Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Kiplinger Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-321869: Called about combining a gift with an existing subscription and handled very well. Then asked how to get an online*digital version and that was setup on the Kiplinger end (I have to follow-up ** hrs later on my end to setup on PC*tablet)
GetHuman: Let's quantify your experience contacting Kiplinger Magazine. On a scale of 1 to 5, how easy is it go get help on a Kiplinger Magazine problem?
GetHuman-321869: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-321869: I'd give them a five out of five on communication.
GetHuman: And what about Kiplinger Magazine's ability to quickly and effectively address your problem?
GetHuman-321869: For that I would say three out of five.
GetHuman: And finally- any advice for other Kiplinger Magazine customers?
GetHuman-321869: Call them early in the day or late. Don't forget any personal or account information you might need for Kiplinger Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-321869 taken from his Kiplinger Magazine customer service problem that occurred on November 9th, 2017.
5.00 of 5 stars | 8 reviews
GetHuman-321869's Kiplinger Magazine Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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