Kiplinger Magazine: Everything is excellent, except the problem is...

A Kiplinger Magazine customer review by GetHuman user ~need help from November 20th, 2017

Background on ~need help's case

GetHuman: ~need help - can you tell our other Kiplinger Magazine customers when your case took place?
~need help: Sure. It was late at night, on November 17th.
GetHuman: Did you reach out to Kiplinger Magazine, and if so, how?
~need help: I used the 800-544-0155 number I found for on the GetHuman Kiplinger Magazine customer phone number page I was on: Kiplinger Magazine Customer Service Phone Number
GetHuman: And which of these common Kiplinger Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~need help a list of common Kiplinger Magazine problems)
~need help: "None of those really matches why I wanted to call Kiplinger Magazine that day." was why I was trying to call.

~need help's review of Kiplinger Magazine customer service

GetHuman: So how would you sum up your experience for GetHuman's Kiplinger Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~need help: Everything is excellent, except the problem is not solved. I have not gotten my Magazine for three months athey mail me one after the **th of the month I notify them and then I receive it in ** days. I have gotten Kiplinger for over ** years and the last three months have been my only problem. The Post Office and Kip each can't figure it out and I sit not receiving my Magazine on time. I am most frustrated.
GetHuman: Let's quantify your experience contacting Kiplinger Magazine. On a scale of 1 to 5, how easy is it go get help on a Kiplinger Magazine problem?
~need help: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~need help: I'd give them a five out of five on communication.
GetHuman: And what about Kiplinger Magazine's ability to quickly and effectively address your problem?
~need help: For that I would say five out of five.
GetHuman: And finally- any advice for other Kiplinger Magazine customers?
~need help: Call them early in the day or late. Don't forget any personal or account information you might need for Kiplinger Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~need help taken from his Kiplinger Magazine customer service problem that occurred on November 17th, 2017.

Kiplinger Magazine

5.00 of 5 stars | 8 reviews

~need help's Kiplinger Magazine Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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