Kmart ran a ******** ad in Green Bay, WI for an...
A Kmart customer review by GetHuman user ~Former kmart customer from November 19th, 2017
Background on ~Former kmart customer's case
GetHuman: ~Former kmart customer - can you tell our other Kmart customers when your case took place?
~Former kmart customer: Yes I can. It was evening, on November 13th.
GetHuman: Did you reach out to Kmart, and if so, how?
GetHuman: And which of these common Kmart customer issues best describes the reason you wanted to talk to them?
(Shows ~Former kmart customer a list of common Kmart problems)
~Former kmart customer: "Refunds" was why I was trying to call.
~Former kmart customer's review of Kmart customer service
GetHuman: So how would you sum up your experience for GetHuman's Kmart customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Former kmart customer: Kmart ran a ******** ad in Green Bay, WI for an Xbox *** *gb console. The ad does not say limited quantities or limited to stock on hand or not available in all stores. I went to the store Sat, Sun, and today. They never had a single system available nor would they provide a raincheck. Target was selling the same console with * games for $***.** Kmart no games $***.** with $** rewards back. So I went to Walmart and got the Target deal and Kmart can continue it's decline without any more patronage from me or my family. Never anything in stock.
GetHuman: Let's quantify your experience contacting Kmart. On a scale of 1 to 5, how easy is it go get help on a Kmart problem?
~Former kmart customer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Former kmart customer: I'd give them a one out of five on communication.
GetHuman: And what about Kmart's ability to quickly and effectively address your problem?
~Former kmart customer: For that I would say one out of five.
GetHuman: And finally- any advice for other Kmart customers?
~Former kmart customer: Call them early in the day or late. Don't forget any personal or account information you might need for Kmart to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Former kmart customer taken from his Kmart customer service problem that occurred on November 13th, 2017.