Knott's Berry Farm: it took ** minutes to reach the operater who tr...
A Knott's Berry Farm customer review by GetHuman user GetHuman-302575 from November 19th, 2017
Background on GetHuman-302575's case
GetHuman: GetHuman-302575 - can you tell our other Knott's Berry Farm customers when your case took place?
GetHuman-302575: Yes I can. It was evening, on November 14th.
GetHuman: Did you reach out to Knott's Berry Farm, and if so, how?
GetHuman: And which of these common Knott's Berry Farm customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-302575 a list of common Knott's Berry Farm problems)
GetHuman-302575: "Loyalty program" was why I was trying to call.
GetHuman-302575's review of Knott's Berry Farm customer service
GetHuman: So how would you sum up your experience for GetHuman's Knott's Berry Farm customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-302575: it took ** minutes to reach the operater who tried connecting me to lost and found*only to tell me they are not picking up that extension.. I asked for the extension so that I nay call later and was told she wasnt allowed to give that out... It is now noon and have been tring since *am*I am not happy especially after losing my wallet there yesterday
GetHuman: Let's quantify your experience contacting Knott's Berry Farm. On a scale of 1 to 5, how easy is it go get help on a Knott's Berry Farm problem?
GetHuman-302575: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-302575: I'd give them a one out of five on communication.
GetHuman: And what about Knott's Berry Farm's ability to quickly and effectively address your problem?
GetHuman-302575: For that I would say one out of five.
GetHuman: And finally- any advice for other Knott's Berry Farm customers?
GetHuman-302575: Call them early in the day or late. Don't forget any personal or account information you might need for Knott's Berry Farm to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-302575 taken from his Knott's Berry Farm customer service problem that occurred on November 14th, 2017.