Kodak: Got a **** Indian who couldn't speak good Engli...
A Kodak customer review by GetHuman user ~fed up from November 17th, 2017
Background on ~fed up's case
GetHuman: ~fed up - can you tell our other Kodak customers when your case took place?
~fed up: Yes. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Kodak, and if so, how?
GetHuman: And which of these common Kodak customer issues best describes the reason you wanted to talk to them?
(Shows ~fed up a list of common Kodak problems)
~fed up: "Repairs" was why I was trying to contact.
~fed up's review of Kodak customer service
GetHuman: So how would you sum up your experience for GetHuman's Kodak customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fed up: Got a **** Indian who couldn't speak good English & then gave me a foreign web sight to go to for help.
GetHuman: Let's quantify your experience contacting Kodak. On a scale of 1 to 5, how easy is it go get help on a Kodak problem?
~fed up: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fed up: I'd give them a two out of five on communication.
GetHuman: And what about Kodak's ability to quickly and effectively address your problem?
~fed up: For that I would say three out of five.
GetHuman: And finally- any advice for other Kodak customers?
~fed up: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Kodak to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fed up taken from his Kodak customer service problem that occurred on November 12th, 2017.