good morning please u blocked my konami id why...

A Konami customer review by GetHuman user ~panos.kontos from November 15th, 2017

Background on ~panos.kontos's case

GetHuman: ~panos.kontos - can you tell our other Konami customers when your case took place?
~panos.kontos: Yes. It was middle of the night, on November 8th.
GetHuman: Did you reach out to Konami, and if so, how?
~panos.kontos: I used the 310-220-8100 number I found for on the GetHuman Konami customer phone number page I was on: Konami Customer Service Phone Number
GetHuman: And which of these common Konami customer issues best describes the reason you wanted to talk to them?
(Shows ~panos.kontos a list of common Konami problems)
~panos.kontos: "Technical support" was why I was trying to call.

~panos.kontos's review of Konami customer service

GetHuman: So how would you sum up your experience for GetHuman's Konami customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~panos.kontos: good morning please u blocked my konami id why?i want to play online i pay ** euros * times to play online i play pes ** years please the pes is my life i have to many problems in mu life ..my dad dead before * months i broke up with my girl and i dont have a job pes**** online is the only think i have to forget my problem I AM NOT ACHEATER I AM A FAIR PLAYER LOOK MY FRIENDS .DONT BELIEVE THE LIYERS CHEATERS.THEY SAYS LIES TO PLAY WITH LOW PLAYERS.I SWEAR IN MY DAD I WILL FAIR PLAY COME ON ANSWER SOON.I HAVE PC PLATFORM
GetHuman: Let's quantify your experience contacting Konami. On a scale of 1 to 5, how easy is it go get help on a Konami problem?
~panos.kontos: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~panos.kontos: I'd give them a one out of five on communication.
GetHuman: And what about Konami's ability to quickly and effectively address your problem?
~panos.kontos: For that I would say four out of five.
GetHuman: And finally- any advice for other Konami customers?
~panos.kontos: Call them early in the day or late. Don't forget any personal or account information you might need for Konami to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~panos.kontos taken from his Konami customer service problem that occurred on November 8th, 2017.

Konami

2.67 of 5 stars | 2 reviews

~panos.kontos's Konami Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

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