Krispy Kreme: We were out taking a night ride and we wanted c...
A Krispy Kreme customer review by GetHuman user ~vav_200110 from November 12th, 2017
Background on ~vav_200110's case
GetHuman: ~vav_200110 - can you tell our other Krispy Kreme customers when your case took place?
~vav_200110: Sure. It was afternoon, on November 7th.
GetHuman: Did you reach out to Krispy Kreme, and if so, how?
GetHuman: And which of these common Krispy Kreme customer issues best describes the reason you wanted to talk to them?
(Shows ~vav_200110 a list of common Krispy Kreme problems)
~vav_200110: "Make a reservation" was why I was trying to call.
~vav_200110's review of Krispy Kreme customer service
GetHuman: So how would you sum up your experience for GetHuman's Krispy Kreme customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~vav_200110: We were out taking a night ride and we wanted coffee and doughnuts, so we stopped at Krispy Kreme in Midfield Alabama the doughnuts were good but had to wait for coffee the woman at the window didt even tell us we had to wait for the coffee and had to tell her * times for cream and sugar the girls working were more worried about the guys that walked in store number is *-***-***-**** date ******* time **:** **** STA*****. The service was bad you need to get more freindler workers we will not be going back there for awhile. My name is Lorie I live at *** Owen Ave Bessemer Al *****.
GetHuman: Let's quantify your experience contacting Krispy Kreme. On a scale of 1 to 5, how easy is it go get help on a Krispy Kreme problem?
~vav_200110: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~vav_200110: I'd give them a five out of five on communication.
GetHuman: And what about Krispy Kreme's ability to quickly and effectively address your problem?
~vav_200110: For that I would say one out of five.
GetHuman: And finally- any advice for other Krispy Kreme customers?
~vav_200110: Call them early in the day or late. Don't forget any personal or account information you might need for Krispy Kreme to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~vav_200110 taken from his Krispy Kreme customer service problem that occurred on November 7th, 2017.