Did not receive the Kum & Go rewards I was told...
Background on GetHuman-khubbsie's case
GetHuman: GetHuman-khubbsie - can you tell our other Kum & Go customers when your case took place?
GetHuman-khubbsie: Yes. It was afternoon, on November 28th.
GetHuman: Did you reach out to Kum & Go, and if so, how?
GetHuman: And which of these common Kum & Go customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-khubbsie a list of common Kum & Go problems)
GetHuman-khubbsie: "None of those really matches why I wanted to call Kum & Go that day." was why I was trying to call.
GetHuman-khubbsie's review of Kum & Go customer service
GetHuman: So how would you sum up your experience for GetHuman's Kum & Go customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-khubbsie: Did not receive the Kum & Go rewards I was told I had!!!
GetHuman: Let's quantify your experience contacting Kum & Go. On a scale of 1 to 5, how easy is it go get help on a Kum & Go problem?
GetHuman-khubbsie: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-khubbsie: I'd give them a three out of five on communication.
GetHuman: And what about Kum & Go's ability to quickly and effectively address your problem?
GetHuman-khubbsie: For that I would say four out of five.
GetHuman: And finally- any advice for other Kum & Go customers?
GetHuman-khubbsie: Call them early in the day or late. Don't forget any personal or account information you might need for Kum & Go to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-khubbsie taken from his Kum & Go customer service problem that occurred on November 28th, 2017.
Kum & Go
4.10 of 5 stars | 57 reviews
GetHuman-khubbsie's Kum & Go Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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