LabCorp: I went to the Kirkwood Mo. location. I'm usuall...
A LabCorp customer review by GetHuman user ~James Mastin from November 27th, 2017
Background on ~James Mastin's case
GetHuman: ~James Mastin - can you tell our other LabCorp customers when your case took place?
~James Mastin: Yeah. It was morning, on November 17th.
GetHuman: Did you reach out to LabCorp, and if so, how?
GetHuman: And which of these common LabCorp customer issues best describes the reason you wanted to talk to them?
(Shows ~James Mastin a list of common LabCorp problems)
~James Mastin: "I have a billing error" was why I was trying to call.
~James Mastin's review of LabCorp customer service
GetHuman: So how would you sum up your experience for GetHuman's LabCorp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~James Mastin: I went to the Kirkwood Mo. location. I'm usually hard to stick for a Blood draw. The Tech there was REALLY good. Dit it on the first try, painlessly. Outstanding experience, considering the unpleasant nature of the visit. I highly recommend this location.
GetHuman: Let's quantify your experience contacting LabCorp. On a scale of 1 to 5, how easy is it go get help on a LabCorp problem?
~James Mastin: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~James Mastin: I'd give them a five out of five on communication.
GetHuman: And what about LabCorp's ability to quickly and effectively address your problem?
~James Mastin: For that I would say one out of five.
GetHuman: And finally- any advice for other LabCorp customers?
~James Mastin: Call them early in the day or late. Don't forget any personal or account information you might need for LabCorp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~James Mastin taken from his LabCorp customer service problem that occurred on November 17th, 2017.