LabCorp: excellent and courteous service at the ** ave...

A LabCorp customer review by GetHuman user ~jack rutigliano from November 9th, 2017

Background on ~jack rutigliano's case

GetHuman: ~jack rutigliano - can you tell our other LabCorp customers when your case took place?
~jack rutigliano: Yes. It was middle of the night, on November 3rd.
GetHuman: Did you reach out to LabCorp, and if so, how?
~jack rutigliano: I used the 888-522-2677 number I found for on the GetHuman LabCorp customer phone number page I was on: LabCorp Customer Service Phone Number
GetHuman: And which of these common LabCorp customer issues best describes the reason you wanted to talk to them?
(Shows ~jack rutigliano a list of common LabCorp problems)
~jack rutigliano: "I need to dispute my results" was why I was trying to call.

~jack rutigliano's review of LabCorp customer service

GetHuman: So how would you sum up your experience for GetHuman's LabCorp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jack rutigliano: excellent and courteous service at the ** ave flushing office by sherry cecllia enxia who work there
GetHuman: Let's quantify your experience contacting LabCorp. On a scale of 1 to 5, how easy is it go get help on a LabCorp problem?
~jack rutigliano: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jack rutigliano: I'd give them a four out of five on communication.
GetHuman: And what about LabCorp's ability to quickly and effectively address your problem?
~jack rutigliano: For that I would say one out of five.
GetHuman: And finally- any advice for other LabCorp customers?
~jack rutigliano: Call them early in the day or late. Don't forget any personal or account information you might need for LabCorp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jack rutigliano taken from his LabCorp customer service problem that occurred on November 3rd, 2017.

LabCorp

3.20 of 5 stars | 200 reviews

~jack rutigliano's LabCorp Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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