Laboratory Corporation of America: Lab core is the contracted lab for Medicaid and...

A Laboratory Corporation of America customer review by GetHuman user ~Ind LAb owner from November 16th, 2017

Background on ~Ind LAb owner's case

GetHuman: ~Ind LAb owner - can you tell our other Laboratory Corporation of America customers when your case took place?
~Ind LAb owner: Yup. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Laboratory Corporation of America, and if so, how?
~Ind LAb owner: I used the 336-229-1127 number I found for on the GetHuman Laboratory Corporation of America customer phone number page I was on: Laboratory Corporation of America Customer Service Phone Number
GetHuman: And which of these common Laboratory Corporation of America customer issues best describes the reason you wanted to talk to them?
(Shows ~Ind LAb owner a list of common Laboratory Corporation of America problems)
~Ind LAb owner: "None of those really matches why I wanted to call Laboratory Corporation of America that day." was why I was trying to call.

~Ind LAb owner's review of Laboratory Corporation of America customer service

GetHuman: So how would you sum up your experience for GetHuman's Laboratory Corporation of America customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ind LAb owner: Lab core is the contracted lab for Medicaid and my state I had samples for them to pick up on Medicaid patients and yet they turned around and send the samples back to the physicians office asking for them to be put on a new requisition this is ridiculous absurd and they have no care for their patients whatsoever this is a moneymaking machine without any Concern for the patients by the inconvenience for having to submit another sample simply because they would not create a requisition to go along with the existing Req
GetHuman: Let's quantify your experience contacting Laboratory Corporation of America. On a scale of 1 to 5, how easy is it go get help on a Laboratory Corporation of America problem?
~Ind LAb owner: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ind LAb owner: I'd give them a three out of five on communication.
GetHuman: And what about Laboratory Corporation of America's ability to quickly and effectively address your problem?
~Ind LAb owner: For that I would say two out of five.
GetHuman: And finally- any advice for other Laboratory Corporation of America customers?
~Ind LAb owner: Call them early in the day or late. Don't forget any personal or account information you might need for Laboratory Corporation of America to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ind LAb owner taken from his Laboratory Corporation of America customer service problem that occurred on November 10th, 2017.

Laboratory Corporation of America

3.00 of 5 stars | 6 reviews

~Ind LAb owner's Laboratory Corporation of America Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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