Laboratory Corporation of America: This number gets you a human BUT they transfer...

A Laboratory Corporation of America customer review by GetHuman user ~Mylo from November 24th, 2017

Background on ~Mylo's case

GetHuman: ~Mylo - can you tell our other Laboratory Corporation of America customers when your case took place?
~Mylo: Yup. It was afternoon, on November 19th.
GetHuman: Did you reach out to Laboratory Corporation of America, and if so, how?
~Mylo: I used the 336-229-1127 number I found for on the GetHuman Laboratory Corporation of America customer phone number page I was on: Laboratory Corporation of America Customer Service Phone Number
GetHuman: And which of these common Laboratory Corporation of America customer issues best describes the reason you wanted to talk to them?
(Shows ~Mylo a list of common Laboratory Corporation of America problems)
~Mylo: "None of those really matches why I wanted to call Laboratory Corporation of America that day." was why I was trying to call.

~Mylo's review of Laboratory Corporation of America customer service

GetHuman: So how would you sum up your experience for GetHuman's Laboratory Corporation of America customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mylo: This number gets you a human BUT they transfer you directly back into the main recorded system after asking, "How do I direct your call?" I learned the trick today. Go back into the recorded system and press * (for Patient) and DO NOT ENTER THE INVOICE *. After the *rd time, it will start ringing to transfer you to a LIVE HUMAN.
GetHuman: Let's quantify your experience contacting Laboratory Corporation of America. On a scale of 1 to 5, how easy is it go get help on a Laboratory Corporation of America problem?
~Mylo: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mylo: I'd give them a one out of five on communication.
GetHuman: And what about Laboratory Corporation of America's ability to quickly and effectively address your problem?
~Mylo: For that I would say four out of five.
GetHuman: And finally- any advice for other Laboratory Corporation of America customers?
~Mylo: Call them early in the day or late. Don't forget any personal or account information you might need for Laboratory Corporation of America to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mylo taken from his Laboratory Corporation of America customer service problem that occurred on November 19th, 2017.

Laboratory Corporation of America

3.00 of 5 stars | 6 reviews

~Mylo's Laboratory Corporation of America Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

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