Las Vegas Valley Water District: Aside from the terrible hold time and awful jaz...
A Las Vegas Valley Water District customer review by GetHuman user ~Dumbass Sinan Ozyol from November 7th, 2017
Background on ~Dumbass Sinan Ozyol's case
GetHuman: ~Dumbass Sinan Ozyol - can you tell our other Las Vegas Valley Water District customers when your case took place?
~Dumbass Sinan Ozyol: Yes I can. It was middle of the night, on November 2nd.
GetHuman: Did you reach out to Las Vegas Valley Water District, and if so, how?
GetHuman: And which of these common Las Vegas Valley Water District customer issues best describes the reason you wanted to talk to them?
(Shows ~Dumbass Sinan Ozyol a list of common Las Vegas Valley Water District problems)
~Dumbass Sinan Ozyol: "None of those really matches why I wanted to call Las Vegas Valley Water District that day." was why I was trying to call.
~Dumbass Sinan Ozyol's review of Las Vegas Valley Water District customer service
GetHuman: So how would you sum up your experience for GetHuman's Las Vegas Valley Water District customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dumbass Sinan Ozyol: Aside from the terrible hold time and awful jazzy hold music, Richard helped me and was able to answer my questions. He spoke perfect English and apologized for my long wait. They're closed on Fridays.
GetHuman: Let's quantify your experience contacting Las Vegas Valley Water District. On a scale of 1 to 5, how easy is it go get help on a Las Vegas Valley Water District problem?
~Dumbass Sinan Ozyol: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dumbass Sinan Ozyol: I'd give them a five out of five on communication.
GetHuman: And what about Las Vegas Valley Water District's ability to quickly and effectively address your problem?
~Dumbass Sinan Ozyol: For that I would say four out of five.
GetHuman: And finally- any advice for other Las Vegas Valley Water District customers?
~Dumbass Sinan Ozyol: Call them early in the day or late. Don't forget any personal or account information you might need for Las Vegas Valley Water District to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dumbass Sinan Ozyol taken from his Las Vegas Valley Water District customer service problem that occurred on November 2nd, 2017.
Las Vegas Valley Water District
1.67 of 5 stars | 1 reviews
~Dumbass Sinan Ozyol's Las Vegas Valley Water District Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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