Lean Cuisine: Jerod (CSR) was helpful and courteous - and he...
A Lean Cuisine customer review by GetHuman user ~Vicki from November 26th, 2017
Background on ~Vicki's case
GetHuman: ~Vicki - can you tell our other Lean Cuisine customers when your case took place?
~Vicki: Yes I can. It was morning, on November 24th.
GetHuman: Did you reach out to Lean Cuisine, and if so, how?
GetHuman: And which of these common Lean Cuisine customer issues best describes the reason you wanted to talk to them?
(Shows ~Vicki a list of common Lean Cuisine problems)
~Vicki: "Product information" was why I was trying to call.
~Vicki's review of Lean Cuisine customer service
GetHuman: So how would you sum up your experience for GetHuman's Lean Cuisine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Vicki: Jerod (CSR) was helpful and courteous - and he's going to send me cents off coupons, too! Very nice, indeed.
GetHuman: Let's quantify your experience contacting Lean Cuisine. On a scale of 1 to 5, how easy is it go get help on a Lean Cuisine problem?
~Vicki: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Vicki: I'd give them a one out of five on communication.
GetHuman: And what about Lean Cuisine's ability to quickly and effectively address your problem?
~Vicki: For that I would say two out of five.
GetHuman: And finally- any advice for other Lean Cuisine customers?
~Vicki: Call them early in the day or late. Don't forget any personal or account information you might need for Lean Cuisine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Vicki taken from his Lean Cuisine customer service problem that occurred on November 24th, 2017.