Leggett & Platt Inc.: Bought $**** bed ,stopped working in ** hours.t...
A Leggett & Platt Inc. customer review by GetHuman user GetHuman-53105 from November 28th, 2017
Background on GetHuman-53105's case
GetHuman: GetHuman-53105 - can you tell our other Leggett & Platt Inc. customers when your case took place?
GetHuman-53105: Yes I can. It was morning, on November 25th.
GetHuman: Did you reach out to Leggett & Platt Inc., and if so, how?
GetHuman: And which of these common Leggett & Platt Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-53105 a list of common Leggett & Platt Inc. problems)
GetHuman-53105: "Warranty claim" was why I was trying to call.
GetHuman-53105's review of Leggett & Platt Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Leggett & Platt Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-53105: Bought $**** bed ,stopped working in ** hours.told will take a week to get parts and tech.to repair.tech calls received wrong parts will be another week to repair.legget customer service supervisor raising voice talking over me.very rude.no resolution .do not buy from these people
GetHuman: Let's quantify your experience contacting Leggett & Platt Inc.. On a scale of 1 to 5, how easy is it go get help on a Leggett & Platt Inc. problem?
GetHuman-53105: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-53105: I'd give them a five out of five on communication.
GetHuman: And what about Leggett & Platt Inc.'s ability to quickly and effectively address your problem?
GetHuman-53105: For that I would say three out of five.
GetHuman: And finally- any advice for other Leggett & Platt Inc. customers?
GetHuman-53105: Call them early in the day or late. Don't forget any personal or account information you might need for Leggett & Platt Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-53105 taken from his Leggett & Platt Inc. customer service problem that occurred on November 25th, 2017.