Leupold and Stevens Inc.: Complaint

A Leupold and Stevens Inc. customer review by GetHuman user GetHuman-bakerdal from December 7th, 2017

Background on GetHuman-bakerdal's case

GetHuman: GetHuman-bakerdal - can you tell our other Leupold and Stevens Inc. customers when your case took place?
GetHuman-bakerdal: Yes I can. It was late at night, on November 28th.
GetHuman: Did you reach out to Leupold and Stevens Inc., and if so, how?
GetHuman-bakerdal: I used the 503-646-9171 number I found for on the GetHuman Leupold and Stevens Inc. customer phone number page I was on: Leupold and Stevens Inc. Customer Service Phone Number
GetHuman: And which of these common Leupold and Stevens Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-bakerdal a list of common Leupold and Stevens Inc. problems)
GetHuman-bakerdal: "Warranty claim" was why I was trying to call.

GetHuman-bakerdal's review of Leupold and Stevens Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Leupold and Stevens Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-bakerdal: Complaint
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman-bakerdal: Returned my binoculars for repair *weeks ago and I'm still waiting on their return
GetHuman: Let's quantify your experience contacting Leupold and Stevens Inc.. On a scale of 1 to 5, how easy is it go get help on a Leupold and Stevens Inc. problem?
GetHuman-bakerdal: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-bakerdal: I'd give them a one out of five on communication.
GetHuman: And what about Leupold and Stevens Inc.'s ability to quickly and effectively address your problem?
GetHuman-bakerdal: For that I would say five out of five.
GetHuman: And finally- any advice for other Leupold and Stevens Inc. customers?
GetHuman-bakerdal: Call them early in the day or late. Don't forget any personal or account information you might need for Leupold and Stevens Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-bakerdal taken from his Leupold and Stevens Inc. customer service problem that occurred on November 28th, 2017.

Leupold and Stevens Inc.

2.67 of 5 stars | 2 reviews

GetHuman-bakerdal's Leupold and Stevens Inc. Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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