Leupold and Stevens Inc.: I bought my first Leupold scope, a VX ll...
A Leupold and Stevens Inc. customer review by GetHuman user ~Graham from November 17th, 2017
Background on ~Graham's case
GetHuman: ~Graham - can you tell our other Leupold and Stevens Inc. customers when your case took place?
~Graham: Yeah. It was morning, on November 13th.
GetHuman: Did you reach out to Leupold and Stevens Inc., and if so, how?
GetHuman: And which of these common Leupold and Stevens Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Graham a list of common Leupold and Stevens Inc. problems)
~Graham: "Warranty claim" was why I was trying to call.
~Graham's review of Leupold and Stevens Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Leupold and Stevens Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Graham: I bought my first Leupold scope, a VX ll *-* * ** AO in the early ****'s. In June **** the scope fogged and I had it returned to Leupold via the New Zealand agents. Leupold completely refurbished my scope after the more than ** years use I have had out of it, at no charge, and I am delighted to say it performs perfectly again. I have also bought and used other Leupold scopes in the decades since **** and I am very satisfied with Leupold's products, and services. Any enquiries I have had, I have placed via email through their website and have always go polite and helpful and timely responses from their staff. Other hunters I know in New Zealand are also pleased with the Leupold warranty backup in particular.**Graham A Sperry. New Zealand.
GetHuman: Let's quantify your experience contacting Leupold and Stevens Inc.. On a scale of 1 to 5, how easy is it go get help on a Leupold and Stevens Inc. problem?
~Graham: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Graham: I'd give them a three out of five on communication.
GetHuman: And what about Leupold and Stevens Inc.'s ability to quickly and effectively address your problem?
~Graham: For that I would say five out of five.
GetHuman: And finally- any advice for other Leupold and Stevens Inc. customers?
~Graham: Call them early in the day or late. Don't forget any personal or account information you might need for Leupold and Stevens Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Graham taken from his Leupold and Stevens Inc. customer service problem that occurred on November 13th, 2017.