LifeShield Home Security: Have been expecting a call from a Lifeshield ma...
A LifeShield Home Security customer review by GetHuman user GetHuman-104742 from November 25th, 2017
Background on GetHuman-104742's case
GetHuman: GetHuman-104742 - can you tell our other LifeShield Home Security customers when your case took place?
GetHuman-104742: Yeah. It was afternoon, on November 16th.
GetHuman: Did you reach out to LifeShield Home Security, and if so, how?
GetHuman: And which of these common LifeShield Home Security customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-104742 a list of common LifeShield Home Security problems)
GetHuman-104742: "None of those really matches why I wanted to call LifeShield Home Security that day." was why I was trying to call.
GetHuman-104742's review of LifeShield Home Security customer service
GetHuman: So how would you sum up your experience for GetHuman's LifeShield Home Security customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-104742: Have been expecting a call from a Lifeshield manager for over two days. When I do call, they act like they don't know what issues I'm having. Parts of the system have not worked for months, still waiting on replacement parts.
GetHuman: Let's quantify your experience contacting LifeShield Home Security. On a scale of 1 to 5, how easy is it go get help on a LifeShield Home Security problem?
GetHuman-104742: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-104742: I'd give them a five out of five on communication.
GetHuman: And what about LifeShield Home Security's ability to quickly and effectively address your problem?
GetHuman-104742: For that I would say two out of five.
GetHuman: And finally- any advice for other LifeShield Home Security customers?
GetHuman-104742: Call them early in the day or late. Don't forget any personal or account information you might need for LifeShield Home Security to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-104742 taken from his LifeShield Home Security customer service problem that occurred on November 16th, 2017.
LifeShield Home Security
3.00 of 5 stars | 17 reviews
GetHuman-104742's LifeShield Home Security Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars
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