LifeShield Home Security: I am still trying to get a customer service att...
A LifeShield Home Security customer review by GetHuman user GetHuman-336426 from November 21st, 2017
Background on GetHuman-336426's case
GetHuman: GetHuman-336426 - can you tell our other LifeShield Home Security customers when your case took place?
GetHuman-336426: Sure. It was middle of the night, on November 16th.
GetHuman: Did you reach out to LifeShield Home Security, and if so, how?
GetHuman: And which of these common LifeShield Home Security customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-336426 a list of common LifeShield Home Security problems)
GetHuman-336426: "None of those really matches why I wanted to call LifeShield Home Security that day." was why I was trying to call.
GetHuman-336426's review of LifeShield Home Security customer service
GetHuman: So how would you sum up your experience for GetHuman's LifeShield Home Security customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-336426: I am still trying to get a customer service attendant on the phone. We have written letters -we have not used this service in MONTHS as we moved and we are still be charged on our credit card. I am getting an attorney and going to SUE. ***-***-**** Jessica Jones
GetHuman: Let's quantify your experience contacting LifeShield Home Security. On a scale of 1 to 5, how easy is it go get help on a LifeShield Home Security problem?
GetHuman-336426: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-336426: I'd give them a five out of five on communication.
GetHuman: And what about LifeShield Home Security's ability to quickly and effectively address your problem?
GetHuman-336426: For that I would say five out of five.
GetHuman: And finally- any advice for other LifeShield Home Security customers?
GetHuman-336426: Call them early in the day or late. Don't forget any personal or account information you might need for LifeShield Home Security to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-336426 taken from his LifeShield Home Security customer service problem that occurred on November 16th, 2017.
LifeShield Home Security
3.00 of 5 stars | 17 reviews
GetHuman-336426's LifeShield Home Security Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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