Lincoln Financial Group: sent my letter back to stop my insurance and ha...

A Lincoln Financial Group customer review by GetHuman user GetHuman-musicmak from December 8th, 2017

Background on GetHuman-musicmak's case

GetHuman: GetHuman-musicmak - can you tell our other Lincoln Financial Group customers when your case took place?
GetHuman-musicmak: Yeah. It was afternoon, on December 3rd.
GetHuman: Did you reach out to Lincoln Financial Group, and if so, how?
GetHuman-musicmak: I used the 800-234-3500 number I found for on the GetHuman Lincoln Financial Group customer phone number page I was on: Lincoln Financial Group Customer Service Phone Number
GetHuman: And which of these common Lincoln Financial Group customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-musicmak a list of common Lincoln Financial Group problems)
GetHuman-musicmak: "Complaint" was why I was trying to call.

GetHuman-musicmak's review of Lincoln Financial Group customer service

GetHuman: So how would you sum up your experience for GetHuman's Lincoln Financial Group customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-musicmak: sent my letter back to stop my insurance and havent heard back from them, why is it taking so long to send me my check
GetHuman: Can you tell the rest of us a bit more from what happened on 12/03/17?
GetHuman-musicmak: waiting on my check, name is john bradley garrett
GetHuman: Let's quantify your experience contacting Lincoln Financial Group. On a scale of 1 to 5, how easy is it go get help on a Lincoln Financial Group problem?
GetHuman-musicmak: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-musicmak: I'd give them a one out of five on communication.
GetHuman: And what about Lincoln Financial Group's ability to quickly and effectively address your problem?
GetHuman-musicmak: For that I would say two out of five.
GetHuman: And finally- any advice for other Lincoln Financial Group customers?
GetHuman-musicmak: Call them early in the day or late. Don't forget any personal or account information you might need for Lincoln Financial Group to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-musicmak taken from his Lincoln Financial Group customer service problem that occurred on December 3rd, 2017.

Lincoln Financial Group

1.00 of 5 stars | 9 reviews

GetHuman-musicmak's Lincoln Financial Group Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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