Lincoln Mercury: I needed to know how to get the code to reset t...
A Lincoln Mercury customer review by GetHuman user ~jaa from November 9th, 2017
Background on ~jaa's case
GetHuman: ~jaa - can you tell our other Lincoln Mercury customers when your case took place?
~jaa: Yup. It was morning, on November 3rd.
GetHuman: Did you reach out to Lincoln Mercury, and if so, how?
GetHuman: And which of these common Lincoln Mercury customer issues best describes the reason you wanted to talk to them?
(Shows ~jaa a list of common Lincoln Mercury problems)
~jaa: "Repairs" was why I was trying to call.
~jaa's review of Lincoln Mercury customer service
GetHuman: So how would you sum up your experience for GetHuman's Lincoln Mercury customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jaa: I needed to know how to get the code to reset the entry buttons on my **** Mountaineer. I was told I had to take it to a dealer at my cost. That is unacceptable. I you fail to put the access on the vehicle you should provide the reset service at your expense, as it it your fault it is not available.*Jeff Adkins *****@***.com
GetHuman: Let's quantify your experience contacting Lincoln Mercury. On a scale of 1 to 5, how easy is it go get help on a Lincoln Mercury problem?
~jaa: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jaa: I'd give them a five out of five on communication.
GetHuman: And what about Lincoln Mercury's ability to quickly and effectively address your problem?
~jaa: For that I would say three out of five.
GetHuman: And finally- any advice for other Lincoln Mercury customers?
~jaa: Call them early in the day or late. Don't forget any personal or account information you might need for Lincoln Mercury to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jaa taken from his Lincoln Mercury customer service problem that occurred on November 3rd, 2017.
Lincoln Mercury
3.33 of 5 stars | 2 reviews
~jaa's Lincoln Mercury Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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