Lincoln Mercury: The customer rep. Aundrey was very professional...
A Lincoln Mercury customer review by GetHuman user GetHuman-50038 from November 17th, 2017
Background on GetHuman-50038's case
GetHuman: GetHuman-50038 - can you tell our other Lincoln Mercury customers when your case took place?
GetHuman-50038: Yup. It was morning, on November 10th.
GetHuman: Did you reach out to Lincoln Mercury, and if so, how?
GetHuman: And which of these common Lincoln Mercury customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-50038 a list of common Lincoln Mercury problems)
GetHuman-50038: "Complaint" was why I was trying to call.
GetHuman-50038's review of Lincoln Mercury customer service
GetHuman: So how would you sum up your experience for GetHuman's Lincoln Mercury customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-50038: The customer rep. Aundrey was very professional and helpful. I will remain a loyal Ford*Lincoln customer.
GetHuman: Let's quantify your experience contacting Lincoln Mercury. On a scale of 1 to 5, how easy is it go get help on a Lincoln Mercury problem?
GetHuman-50038: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-50038: I'd give them a five out of five on communication.
GetHuman: And what about Lincoln Mercury's ability to quickly and effectively address your problem?
GetHuman-50038: For that I would say five out of five.
GetHuman: And finally- any advice for other Lincoln Mercury customers?
GetHuman-50038: Call them early in the day or late. Don't forget any personal or account information you might need for Lincoln Mercury to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-50038 taken from his Lincoln Mercury customer service problem that occurred on November 10th, 2017.
Lincoln Mercury
3.33 of 5 stars | 2 reviews
GetHuman-50038's Lincoln Mercury Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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