LinkedIn: * days has been my wait so far. I boudn profess...
A LinkedIn customer review by GetHuman user ~LeeAnn Johnson-Berry from November 27th, 2017
Background on ~LeeAnn Johnson-Berry's case
GetHuman: ~LeeAnn Johnson-Berry - can you tell our other LinkedIn customers when your case took place?
~LeeAnn Johnson-Berry: Sure. It was afternoon, on November 18th.
GetHuman: Did you reach out to LinkedIn, and if so, how?
GetHuman: And which of these common LinkedIn customer issues best describes the reason you wanted to talk to them?
(Shows ~LeeAnn Johnson-Berry a list of common LinkedIn problems)
~LeeAnn Johnson-Berry: "Update account information" was why I was trying to call.
~LeeAnn Johnson-Berry's review of LinkedIn customer service
GetHuman: So how would you sum up your experience for GetHuman's LinkedIn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~LeeAnn Johnson-Berry: * days has been my wait so far. I boudn professional premium, took ,y crediut card, and then...crickets...no premium service. Put ifn a trouble ticket last friday. Crickets. This is horrible.
GetHuman: Let's quantify your experience contacting LinkedIn. On a scale of 1 to 5, how easy is it go get help on a LinkedIn problem?
~LeeAnn Johnson-Berry: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~LeeAnn Johnson-Berry: I'd give them a four out of five on communication.
GetHuman: And what about LinkedIn's ability to quickly and effectively address your problem?
~LeeAnn Johnson-Berry: For that I would say five out of five.
GetHuman: And finally- any advice for other LinkedIn customers?
~LeeAnn Johnson-Berry: Call them early in the day or late. Don't forget any personal or account information you might need for LinkedIn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~LeeAnn Johnson-Berry taken from his LinkedIn customer service problem that occurred on November 18th, 2017.