Litter Maid: *st time I called got a gentleman who sounded l...
A Litter Maid customer review by GetHuman user ~lcittyluv from November 15th, 2017
Background on ~lcittyluv's case
GetHuman: ~lcittyluv - can you tell our other Litter Maid customers when your case took place?
~lcittyluv: Yes. It was morning, on November 10th.
GetHuman: Did you reach out to Litter Maid, and if so, how?
GetHuman: And which of these common Litter Maid customer issues best describes the reason you wanted to talk to them?
(Shows ~lcittyluv a list of common Litter Maid problems)
~lcittyluv: "Returns" was why I was trying to call.
~lcittyluv's review of Litter Maid customer service
GetHuman: So how would you sum up your experience for GetHuman's Litter Maid customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lcittyluv: *st time I called got a gentleman who sounded like he hates life and his job. Just simply said a new litterbox would be named to me and my job would to send my info with wires to them. I've waited * weeks no box called back and got ms snotty Debra. She called me a liar about the instructions and thought my intentions were to keep both litterboxes even tho I explained having a partially working litterbox is more desirable than none. Never again purchasing this company's products!
GetHuman: Let's quantify your experience contacting Litter Maid. On a scale of 1 to 5, how easy is it go get help on a Litter Maid problem?
~lcittyluv: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lcittyluv: I'd give them a three out of five on communication.
GetHuman: And what about Litter Maid's ability to quickly and effectively address your problem?
~lcittyluv: For that I would say two out of five.
GetHuman: And finally- any advice for other Litter Maid customers?
~lcittyluv: Call them early in the day or late. Don't forget any personal or account information you might need for Litter Maid to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lcittyluv taken from his Litter Maid customer service problem that occurred on November 10th, 2017.