Litter Maid: Even though I called well before closing, I got...
A Litter Maid customer review by GetHuman user ~catperson from November 24th, 2017
Background on ~catperson's case
GetHuman: ~catperson - can you tell our other Litter Maid customers when your case took place?
~catperson: Sure. It was morning, on November 18th.
GetHuman: Did you reach out to Litter Maid, and if so, how?
GetHuman: And which of these common Litter Maid customer issues best describes the reason you wanted to talk to them?
(Shows ~catperson a list of common Litter Maid problems)
~catperson: "Where to buy" was why I was trying to call.
~catperson's review of Litter Maid customer service
GetHuman: So how would you sum up your experience for GetHuman's Litter Maid customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~catperson: Even though I called well before closing, I got messages saying I was calling "outside of business hours". I have emailed three times for over a month. NO RESPONSE. So far, I have found no way to actually talk to this company.
GetHuman: Let's quantify your experience contacting Litter Maid. On a scale of 1 to 5, how easy is it go get help on a Litter Maid problem?
~catperson: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~catperson: I'd give them a four out of five on communication.
GetHuman: And what about Litter Maid's ability to quickly and effectively address your problem?
~catperson: For that I would say one out of five.
GetHuman: And finally- any advice for other Litter Maid customers?
~catperson: Call them early in the day or late. Don't forget any personal or account information you might need for Litter Maid to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~catperson taken from his Litter Maid customer service problem that occurred on November 18th, 2017.