Littlewoods Catalogue: Very poor service, advisor did not help at all...
A Littlewoods Catalogue customer review by GetHuman user ~Andrew Clark from November 21st, 2017
Background on ~Andrew Clark's case
GetHuman: ~Andrew Clark - can you tell our other Littlewoods Catalogue customers when your case took place?
~Andrew Clark: Yes. It was morning, on November 18th.
GetHuman: Did you reach out to Littlewoods Catalogue, and if so, how?
GetHuman: And which of these common Littlewoods Catalogue customer issues best describes the reason you wanted to talk to them?
(Shows ~Andrew Clark a list of common Littlewoods Catalogue problems)
~Andrew Clark: "Cancel order" was why I was trying to call.
~Andrew Clark's review of Littlewoods Catalogue customer service
GetHuman: So how would you sum up your experience for GetHuman's Littlewoods Catalogue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Andrew Clark: Very poor service, advisor did not help at all and then hung up because I didn't have my account number with me.
GetHuman: Let's quantify your experience contacting Littlewoods Catalogue. On a scale of 1 to 5, how easy is it go get help on a Littlewoods Catalogue problem?
~Andrew Clark: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Andrew Clark: I'd give them a one out of five on communication.
GetHuman: And what about Littlewoods Catalogue's ability to quickly and effectively address your problem?
~Andrew Clark: For that I would say five out of five.
GetHuman: And finally- any advice for other Littlewoods Catalogue customers?
~Andrew Clark: Call them early in the day or late. Don't forget any personal or account information you might need for Littlewoods Catalogue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Andrew Clark taken from his Littlewoods Catalogue customer service problem that occurred on November 18th, 2017.