Littlewoods Catalogue: called * days ago and was told they would get b...
A Littlewoods Catalogue customer review by GetHuman user ~bob from November 23rd, 2017
Background on ~bob 's case
GetHuman: ~bob - can you tell our other Littlewoods Catalogue customers when your case took place?
~bob : Yes. It was morning, on November 17th.
GetHuman: Did you reach out to Littlewoods Catalogue, and if so, how?
GetHuman: And which of these common Littlewoods Catalogue customer issues best describes the reason you wanted to talk to them?
(Shows ~bob a list of common Littlewoods Catalogue problems)
~bob : "Track order" was why I was trying to call.
~bob 's review of Littlewoods Catalogue customer service
GetHuman: So how would you sum up your experience for GetHuman's Littlewoods Catalogue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bob : called * days ago and was told they would get back to me, still waiting so contacted them again and was on hold for ** minutes and then they said they could not get through to the department I needed so gave me a free phone number which turned out to be an invalid number
GetHuman: Let's quantify your experience contacting Littlewoods Catalogue. On a scale of 1 to 5, how easy is it go get help on a Littlewoods Catalogue problem?
~bob : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bob : I'd give them a five out of five on communication.
GetHuman: And what about Littlewoods Catalogue's ability to quickly and effectively address your problem?
~bob : For that I would say five out of five.
GetHuman: And finally- any advice for other Littlewoods Catalogue customers?
~bob : Call them early in the day or late. Don't forget any personal or account information you might need for Littlewoods Catalogue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bob taken from his Littlewoods Catalogue customer service problem that occurred on November 17th, 2017.