LivingSocial: I have a very bad experiance with Living social...
A LivingSocial customer review by GetHuman user ~Chin from November 25th, 2017
Background on ~Chin's case
GetHuman: ~Chin - can you tell our other LivingSocial customers when your case took place?
~Chin: Yes I can. It was morning, on November 23rd.
GetHuman: Did you reach out to LivingSocial, and if so, how?
GetHuman: And which of these common LivingSocial customer issues best describes the reason you wanted to talk to them?
(Shows ~Chin a list of common LivingSocial problems)
~Chin: "Refund" was why I was trying to call.
~Chin's review of LivingSocial customer service
GetHuman: So how would you sum up your experience for GetHuman's LivingSocial customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Chin: I have a very bad experiance with Living social on my refund. I purchased a cabilnet through living socia in May **** and i was informed that the deal was cancelled. I requested for a cash refund. When i send a follow email or call the customer service, they keep on telling me that they have submit the refund and I need to wait for ** days. I HAVE BEEN WAITING FOR * MONTHS ALREADY, and yet to receive the goods or cash refund!!!! Do I need to wauit for * years for a cash refund???????? I need a update and commmit date by when I can have my cash back!!!!**Pls respond!!!!!**reference your case as ******
GetHuman: Let's quantify your experience contacting LivingSocial. On a scale of 1 to 5, how easy is it go get help on a LivingSocial problem?
~Chin: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Chin: I'd give them a four out of five on communication.
GetHuman: And what about LivingSocial's ability to quickly and effectively address your problem?
~Chin: For that I would say one out of five.
GetHuman: And finally- any advice for other LivingSocial customers?
~Chin: Call them early in the day or late. Don't forget any personal or account information you might need for LivingSocial to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Chin taken from his LivingSocial customer service problem that occurred on November 23rd, 2017.