LivingSocial: I really do not care for the fact that you have...

A LivingSocial customer review by GetHuman user ~why ask from November 23rd, 2017

Background on ~why ask's case

GetHuman: ~why ask - can you tell our other LivingSocial customers when your case took place?
~why ask: Sure. It was afternoon, on November 14th.
GetHuman: Did you reach out to LivingSocial, and if so, how?
~why ask: I used the 202-400-2100 number I found for on the GetHuman LivingSocial customer phone number page I was on: LivingSocial Customer Service Phone Number
GetHuman: And which of these common LivingSocial customer issues best describes the reason you wanted to talk to them?
(Shows ~why ask a list of common LivingSocial problems)
~why ask: "Change a Booking" was why I was trying to call.

~why ask's review of LivingSocial customer service

GetHuman: So how would you sum up your experience for GetHuman's LivingSocial customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~why ask: I really do not care for the fact that you have to give your first and last name with email in order to proceed. Sick and tired of junk email
GetHuman: Let's quantify your experience contacting LivingSocial. On a scale of 1 to 5, how easy is it go get help on a LivingSocial problem?
~why ask: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~why ask: I'd give them a three out of five on communication.
GetHuman: And what about LivingSocial's ability to quickly and effectively address your problem?
~why ask: For that I would say two out of five.
GetHuman: And finally- any advice for other LivingSocial customers?
~why ask: Call them early in the day or late. Don't forget any personal or account information you might need for LivingSocial to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~why ask taken from his LivingSocial customer service problem that occurred on November 14th, 2017.

LivingSocial

3.43 of 5 stars | 74 reviews

~why ask's LivingSocial Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like LivingSocial, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with LivingSocial in any way.

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