A LivingSocial customer review by GetHuman user GetHuman-jasonf from December 1st, 2017
Background on GetHuman-jasonf's case
GetHuman: GetHuman-jasonf - can you tell our other LivingSocial customers when your case took place?
GetHuman-jasonf: Yeah. It was morning, on November 28th.
GetHuman: Did you reach out to LivingSocial, and if so, how?
GetHuman: And which of these common LivingSocial customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-jasonf a list of common LivingSocial problems)
GetHuman-jasonf: "Change a Booking" was why I was trying to call.
GetHuman-jasonf's review of LivingSocial customer service
GetHuman: So how would you sum up your experience for GetHuman's LivingSocial customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman-jasonf: Bought a voucher for up to **% off *Looking*Parking*Up to **% Off Airport Car Parking: booked parking and saved **p can you please tell me if you think this is a good deal as i don't think so? seen other sites just as good were you did not have to pay £*.** for code and an other £*.** booking fee that living social did to mention i am extremely angry feel as if i have been mislead. Stewart Temple Voucher *: *************
GetHuman: Let's quantify your experience contacting LivingSocial. On a scale of 1 to 5, how easy is it go get help on a LivingSocial problem?
GetHuman-jasonf: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-jasonf: I'd give them a three out of five on communication.
GetHuman: And what about LivingSocial's ability to quickly and effectively address your problem?
GetHuman-jasonf: For that I would say four out of five.
GetHuman: And finally- any advice for other LivingSocial customers?
GetHuman-jasonf: Call them early in the day or late. Don't forget any personal or account information you might need for LivingSocial to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-jasonf taken from his LivingSocial customer service problem that occurred on November 28th, 2017.