LivingSocial: got an automated reply telling me to ring them...
A LivingSocial customer review by GetHuman user ~ANONYMOUS from November 27th, 2017
Background on ~ANONYMOUS's case
GetHuman: ~ANONYMOUS - can you tell our other LivingSocial customers when your case took place?
~ANONYMOUS: Yes. It was morning, on November 20th.
GetHuman: Did you reach out to LivingSocial, and if so, how?
GetHuman: And which of these common LivingSocial customer issues best describes the reason you wanted to talk to them?
(Shows ~ANONYMOUS a list of common LivingSocial problems)
~ANONYMOUS: "Refund" was why I was trying to call.
~ANONYMOUS's review of LivingSocial customer service
GetHuman: So how would you sum up your experience for GetHuman's LivingSocial customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ANONYMOUS: got an automated reply telling me to ring them*on a supposedly free number but I live in the IOM I do not have a landline only a moblie and phonebox says i need to put money in which i told them in my email, WASTE OF TIME!!!
GetHuman: Let's quantify your experience contacting LivingSocial. On a scale of 1 to 5, how easy is it go get help on a LivingSocial problem?
~ANONYMOUS: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ANONYMOUS: I'd give them a four out of five on communication.
GetHuman: And what about LivingSocial's ability to quickly and effectively address your problem?
~ANONYMOUS: For that I would say three out of five.
GetHuman: And finally- any advice for other LivingSocial customers?
~ANONYMOUS: Call them early in the day or late. Don't forget any personal or account information you might need for LivingSocial to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ANONYMOUS taken from his LivingSocial customer service problem that occurred on November 20th, 2017.