Logitech: Pretty good service. Got a native English speak...
A Logitech customer review by GetHuman user ~JabariSmith from November 6th, 2017
Background on ~JabariSmith's case
GetHuman: ~JabariSmith - can you tell our other Logitech customers when your case took place?
~JabariSmith: Yup. It was morning, on November 1st.
GetHuman: Did you reach out to Logitech, and if so, how?
GetHuman: And which of these common Logitech customer issues best describes the reason you wanted to talk to them?
(Shows ~JabariSmith a list of common Logitech problems)
~JabariSmith: "Warranty claim" was why I was trying to call.
~JabariSmith's review of Logitech customer service
GetHuman: So how would you sum up your experience for GetHuman's Logitech customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JabariSmith: Pretty good service. Got a native English speaker the first time and then got transferred to the Windows department to an Indian, but he spoke pretty good English so it was fine overall.
GetHuman: Let's quantify your experience contacting Logitech. On a scale of 1 to 5, how easy is it go get help on a Logitech problem?
~JabariSmith: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JabariSmith: I'd give them a one out of five on communication.
GetHuman: And what about Logitech's ability to quickly and effectively address your problem?
~JabariSmith: For that I would say two out of five.
GetHuman: And finally- any advice for other Logitech customers?
~JabariSmith: Call them early in the day or late. Don't forget any personal or account information you might need for Logitech to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~JabariSmith taken from his Logitech customer service problem that occurred on November 1st, 2017.