Lord Abbett: Hire people for a contract term and do not allo...

A Lord Abbett customer review by GetHuman user ~Disgruntled worker from November 17th, 2017

Background on ~Disgruntled worker's case

GetHuman: ~Disgruntled worker - can you tell our other Lord Abbett customers when your case took place?
~Disgruntled worker: Yes. It was afternoon, on November 14th.
GetHuman: Did you reach out to Lord Abbett, and if so, how?
~Disgruntled worker: I used the 800-821-5129 number I found for on the GetHuman Lord Abbett customer phone number page I was on: Lord Abbett Customer Service Phone Number
GetHuman: And which of these common Lord Abbett customer issues best describes the reason you wanted to talk to them?
(Shows ~Disgruntled worker a list of common Lord Abbett problems)
~Disgruntled worker: "Get financial advice" was why I was trying to call.

~Disgruntled worker's review of Lord Abbett customer service

GetHuman: So how would you sum up your experience for GetHuman's Lord Abbett customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Disgruntled worker: Hire people for a contract term and do not allow you to complete the assignment. Very poor taste and the company let's employees run wild and do what they want without fear of consequences
GetHuman: Let's quantify your experience contacting Lord Abbett. On a scale of 1 to 5, how easy is it go get help on a Lord Abbett problem?
~Disgruntled worker: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Disgruntled worker: I'd give them a three out of five on communication.
GetHuman: And what about Lord Abbett's ability to quickly and effectively address your problem?
~Disgruntled worker: For that I would say five out of five.
GetHuman: And finally- any advice for other Lord Abbett customers?
~Disgruntled worker: Call them early in the day or late. Don't forget any personal or account information you might need for Lord Abbett to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Disgruntled worker taken from his Lord Abbett customer service problem that occurred on November 14th, 2017.

Lord Abbett

3.00 of 5 stars | 1 reviews

~Disgruntled worker's Lord Abbett Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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