Lot18.com: They tell you to e-mail them and give the addre...
A Lot18.com customer review by GetHuman user ~Emma from November 17th, 2017
Background on ~Emma's case
GetHuman: ~Emma - can you tell our other Lot18.com customers when your case took place?
~Emma: Yeah. It was morning, on November 15th.
GetHuman: Did you reach out to Lot18.com, and if so, how?
GetHuman: And which of these common Lot18.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Emma a list of common Lot18.com problems)
~Emma: "Make a purchase" was why I was trying to call.
~Emma's review of Lot18.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Lot18.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Emma: They tell you to e-mail them and give the address so fast you have a hard time hearing it. This is a very crooked company, they stold my money and I don't even know who they are.
GetHuman: Let's quantify your experience contacting Lot18.com. On a scale of 1 to 5, how easy is it go get help on a Lot18.com problem?
~Emma: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Emma: I'd give them a two out of five on communication.
GetHuman: And what about Lot18.com's ability to quickly and effectively address your problem?
~Emma: For that I would say one out of five.
GetHuman: And finally- any advice for other Lot18.com customers?
~Emma: Call them early in the day or late. Don't forget any personal or account information you might need for Lot18.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Emma taken from his Lot18.com customer service problem that occurred on November 15th, 2017.