Lowe's Credit: I wanted to buy * toilets using Lowe's * month...
A Lowe's Credit customer review by GetHuman user GetHuman-415616 from November 2nd, 2017
Background on GetHuman-415616's case
GetHuman: GetHuman-415616 - can you tell our other Lowe's Credit customers when your case took place?
GetHuman-415616: Sure. It was middle of the night, on November 1st.
GetHuman: Did you reach out to Lowe's Credit, and if so, how?
GetHuman: And which of these common Lowe's Credit customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-415616 a list of common Lowe's Credit problems)
GetHuman-415616: "Setup an account" was why I was trying to call.
GetHuman-415616's review of Lowe's Credit customer service
GetHuman: So how would you sum up your experience for GetHuman's Lowe's Credit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-415616: I wanted to buy * toilets using Lowe's * month same as cash plan. I was declined even though I have excellent credit. No explanation was offered, other than to call the credit bureau.
GetHuman: Let's quantify your experience contacting Lowe's Credit. On a scale of 1 to 5, how easy is it go get help on a Lowe's Credit problem?
GetHuman-415616: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-415616: I'd give them a three out of five on communication.
GetHuman: And what about Lowe's Credit's ability to quickly and effectively address your problem?
GetHuman-415616: For that I would say five out of five.
GetHuman: And finally- any advice for other Lowe's Credit customers?
GetHuman-415616: Call them early in the day or late. Don't forget any personal or account information you might need for Lowe's Credit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-415616 taken from his Lowe's Credit customer service problem that occurred on November 1st, 2017.