Lulu.com: I once wrote to know how to publish and market...
A Lulu.com customer review by GetHuman user ~Rotimi Oteniya from November 21st, 2017
Background on ~Rotimi Oteniya's case
GetHuman: ~Rotimi Oteniya - can you tell our other Lulu.com customers when your case took place?
~Rotimi Oteniya: Yes. It was morning, on November 12th.
GetHuman: Did you reach out to Lulu.com, and if so, how?
GetHuman: And which of these common Lulu.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Rotimi Oteniya a list of common Lulu.com problems)
~Rotimi Oteniya: "Complaint" was why I was trying to contact.
~Rotimi Oteniya's review of Lulu.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Lulu.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Rotimi Oteniya: I once wrote to know how to publish and market our books with you, I didn't get any response. I am a publisher & author by name DIVINE TOUCH PUBLISHING LIMITED. *Kindly, let me hear from you.
GetHuman: Let's quantify your experience contacting Lulu.com. On a scale of 1 to 5, how easy is it go get help on a Lulu.com problem?
~Rotimi Oteniya: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Rotimi Oteniya: I'd give them a two out of five on communication.
GetHuman: And what about Lulu.com's ability to quickly and effectively address your problem?
~Rotimi Oteniya: For that I would say one out of five.
GetHuman: And finally- any advice for other Lulu.com customers?
~Rotimi Oteniya: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Lulu.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Rotimi Oteniya taken from his Lulu.com customer service problem that occurred on November 12th, 2017.