Lulu.com: scam---- cover of book put on upside down and t...
A Lulu.com customer review by GetHuman user GetHuman-340052 from November 23rd, 2017
Background on GetHuman-340052's case
GetHuman: GetHuman-340052 - can you tell our other Lulu.com customers when your case took place?
GetHuman-340052: Yeah. It was evening, on November 17th.
GetHuman: Did you reach out to Lulu.com, and if so, how?
GetHuman: And which of these common Lulu.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-340052 a list of common Lulu.com problems)
GetHuman-340052: "Cancel order" was why I was trying to contact.
GetHuman-340052's review of Lulu.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Lulu.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-340052: scam---- cover of book put on upside down and they refuse to fix. website malfunction. will not fix over phone.
GetHuman: Let's quantify your experience contacting Lulu.com. On a scale of 1 to 5, how easy is it go get help on a Lulu.com problem?
GetHuman-340052: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-340052: I'd give them a one out of five on communication.
GetHuman: And what about Lulu.com's ability to quickly and effectively address your problem?
GetHuman-340052: For that I would say two out of five.
GetHuman: And finally- any advice for other Lulu.com customers?
GetHuman-340052: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Lulu.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-340052 taken from his Lulu.com customer service problem that occurred on November 17th, 2017.